Charles H Cooley, DDS

Charles H Cooley, DDS
3000 Eureka Way Redding, CA 96001
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's office too loud?
No, it wasn't too loud
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
August 02, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 25, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider prominently display their diplomas or business license?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 09, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
April 29, 2011
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