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Jay Burlingame, O.D., O.D.

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Jay Burlingame, O.D., O.D.
Burlingame & Mock Vision Associates, Inc
(122 Reviews)
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11500 W. 119th St. Overland Park, KS 66213
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Consumer Feedback

(122 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 02, 2012
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
January 31, 2012
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
January 30, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
January 26, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
January 24, 2012
Was this provider late to your appointments?
No, they were on time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
January 23, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this optometrist provide you with an accurate prescription?
Yes
by Anonymous
January 19, 2012
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
January 18, 2012
Did this provider have reasonable prices?
They were decent, but not very affordable
Did they follow up with you after your appointment?
Yes.
Does this provider offer flexible appointment times?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
January 13, 2012
Was it easy to make an appointment with this provider?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider promptly return your phone calls?
Yes
by Anonymous
January 09, 2012
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Map and Directions
11500 W. 119th St., Overland Park, KS 66213