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Jay Burlingame, O.D., O.D.

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Jay Burlingame, O.D., O.D.
Burlingame & Mock Vision Associates, Inc
(122 Reviews)
> Get Phone Number & Directions
11500 W. 119th St. Overland Park, KS 66213
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Consumer Feedback

(122 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.119.244
December 19, 2012
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the waiting area spacious?
Yes, extremely spacious
by Char xxx.xxx.125.44
December 05, 2012
Does this provider give unbiased advice?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous xxx.xxx.78.89
November 19, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.173.202
November 05, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider offer flexible appointment times?
Yes
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.64.72
October 09, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.179.199
October 09, 2012
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.232.130
October 02, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.221.213
October 02, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you going to visit this provider again?
Without a doubt!
by sheila xxx.xxx.232.182
September 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Bill Harris xxx.xxx.95.88
August 13, 2012
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Map and Directions
11500 W. 119th St., Overland Park, KS 66213