Jay Burlingame, O.D., O.D.

Jay Burlingame, O.D., O.D.
Burlingame & Mock Vision Associates, Inc 11500 W. 119th St. Overland Park, KS 66213
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Consumer Feedback

(122 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Best doctor period that I've ever had. Was informed about literally everything directly or indirectly related to his field. Would highly recommend to everyone.
by Phil xxx.xxx.57.221
March 23, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
March 08, 2012
Was this provider late to your appointments?
No, they were on time
Was this provider's office easy to locate?
Fairly Easy
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
by Anonymous
March 07, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did you experience unnecessary pain during your visit?
No
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
by Anonymous
March 05, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this optometrist provide you with an accurate prescription?
Yes
Was this provider late to your appointments?
No, they were on time
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
February 24, 2012
They're always able to answer simple questions over the phone. They only make me schedule appointments if necessary. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. Their eye equipment was state-of-the-art and really sophisticated. It's so much better than other optometrists I've been to. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Anonymous
February 14, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Was the waiting area spacious?
Yes, extremely spacious
Did you experience unnecessary pain during your visit?
No
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it easy to make an appointment with this provider?
Yes
by Anonymous
February 09, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 07, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
February 06, 2012
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
February 06, 2012
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