Jay Burlingame, O.D., O.D.

Jay Burlingame, O.D., O.D.
Burlingame & Mock Vision Associates, Inc 11500 W. 119th St. Overland Park, KS 66213
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Consumer Feedback

(122 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
August 30, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
by Anonymous
August 29, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
August 18, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
August 18, 2011
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you leave the office feeling satisfied with your visit?
Completely!
Would you recommend this optometrist to others?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
July 21, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Would you refer this provider to a family or friend?
Yes
by Anonymous
July 20, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider have reasonable prices?
Yes
by Anonymous
July 06, 2011
Was this provider's office easy to locate?
Fairly Easy
Was this provider's staff friendly?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
June 29, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 28, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Yes
by Anonymous
June 27, 2011
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