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Frank Martinez, MD

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Frank Martinez, MD
(39 Reviews)
> Get Phone Number & Directions
400 N Allen Dr Ste 208 Allen, TX 75013
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Would you recommend this doctor to others?
I Already Have
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Anonymous xxx.xxx.129.54
July 24, 2014
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.191.55
February 04, 2014
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.32.187
September 25, 2013
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
Does the pediatrician over-treat your child for simple ailments?
Not at all! They give my child exactly what he/she needs
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
by Kinze's Mom xxx.xxx.20.10
September 20, 2013
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child loves them!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
by Anonymous xxx.xxx.25.67
August 21, 2013
Would you recommend this pediatrician to others?
Yes
Does this provider have helpful information available online?
Yes
Did the pediatrician ever make you feel uncomfortable or stupid for asking for additional details?
Not at all. They were happy to give me as much information as I wanted
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.40.34
July 29, 2013
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Absolutely! They gave me plenty of information about child safety and nutrition
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous xxx.xxx.139.46
June 21, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was it easy to make an appointment with this provider?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.36.13
June 04, 2013
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.50.178
January 18, 2013
Are you going to visit this provider again?
Without a doubt!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did they follow up with you after your appointment?
Yes.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.113.222
December 08, 2012
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Map and Directions
400 N Allen Dr Ste 208, Allen, TX 75013