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Frank Martinez, MD

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Frank Martinez, MD
(39 Reviews)
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400 N Allen Dr Ste 208 Allen, TX 75013
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this pediatrician have bright, child-friendly examining rooms?
Definitely! They were some of the most child-friendly examining rooms I've ever seen
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
by Anonymous
July 16, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
May 24, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
May 05, 2011
I love that whenever my child is sick, they get them in right away. I never have to worry that my child will have to suffer while waiting for an appointment. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. All the parents in my community respect them, and recommended that I bring my child there. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Maria Tindall
April 22, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
April 09, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
March 28, 2011
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider's staff friendly?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
March 09, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
March 04, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They paid close attention to me and all of my questions were answered. This pediatrician is so kind and has the most wonderful bedside manner. They are really in tune with children and my child is definitely a fan. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Carlos
February 25, 2011
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Map and Directions
400 N Allen Dr Ste 208, Allen, TX 75013