Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Did this provider have reasonable prices?
Not at all, they were ridiculous!