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Greg Penilla, MD

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Greg Penilla, MD
(41 Reviews)
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14309 Manchester Rd Ballwin, MO 63011
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Dr. Penilla has been my primary care provider for many years. I am very happy with his medical expertise and services.
by John Brubaker xxx.xxx.103.204
February 01, 2021
I have been seeing Dr. Penilla since 1999 and always been satisfied with the care I have received.
by Ann L. xxx.xxx.239.122
October 30, 2018
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.73.37
November 11, 2014
I have been going here for over 10 years and have always been happy with the care.
by John xxx.xxx.114.199
August 08, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Would you recommend this internist to others?
I Already Have
by Netta xxx.xxx.69.231
October 16, 2013
Did this provider use excessive foul language?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous xxx.xxx.98.154
August 02, 2013
Was this provider friendly?
Very! The most welcoming office I've visited!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was the waiting area spacious?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.140.11
July 01, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider late to your appointments?
No, they were on time
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous xxx.xxx.122.15
June 15, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.91.35
June 13, 2013
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Are you going to visit this provider again?
Sure
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.140.11
January 24, 2013
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Map and Directions
14309 Manchester Rd, Ballwin, MO 63011