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Greg Penilla, MD

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Greg Penilla, MD
(41 Reviews)
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14309 Manchester Rd Ballwin, MO 63011
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
October 26, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this provider have reasonable prices?
Absolutely!
by Anonymous
September 29, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
September 26, 2011
They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. I knew I was getting top-of-the-line treatment when they how they were incorporating that knowledge into the practice.
by Kim Leonard
August 30, 2011
Was this provider's office easy to locate?
Fairly Easy
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was it easy to make an appointment with this provider?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 09, 2011
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Are you going to visit this provider again?
If I need to, I'll return
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
August 01, 2011
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 21, 2011
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always put the customer first?
Yes, they always put customers first
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
May 11, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
May 03, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
April 29, 2011
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Map and Directions
14309 Manchester Rd, Ballwin, MO 63011