Quyen Luu, MD

Quyen Luu, MD
682 Hemlock St Macon, GA 31201
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Dr. Luu's is my favorite Dr. I know she cares about me within her heart and she treats me with her loving care. I honestly love her
by Carla Flowers xxx.xxx.3.107
March 24, 2017
Dr Luu, the PAs, RNs and staff are caring, concerned personable professionals making YOUR health issue top priority.
Thanks to all of you for everything....
by MTarnoff xxx.xxx.161.134
December 17, 2015

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i wish someone had sent me to dr luu twenty years ago, because that is how long I have struggled to find out what was wrong with me. My husband and I spent four hours there on my first visit we met with pharmacy staff, nurse practionier and other staff members ...we were duly impressed with everyone we came in contact with. They were knowledgeable, professional and all with grace and courtesy!!!
by Cynthia hardy xxx.xxx.58.255
July 23, 2015

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i was referred to Dr. Luu two years ago..I love Dr. Luu and her staff...sometimes I only see her PAs they are just as great as seeing Dr.Luu...The wait time can be lengthy but Dr.Luu takes her time with all her patients so I don't mind at all....If I have a emergency they always work me in that same day..Dr. Luu is one of the few doctors that don't have a time schedule..She works 24/7 to see her patients are all seen about...I have left her office after 8pm on night .....
by kstevenson xxx.xxx.38.14
July 22, 2015

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I was really sick and in a lot of pain when I tried to get an appointment the front desk staff said sorry it will be 3 weeks. Then after arguing with me they offered me an appointment with the nurse practitioner, which I took. That was a mistake; she blew me off and totally gave me false information. Even said "we dont believe" in a cdc recognized illness I asked her about?? I had to insist that she do some labs that would give me some answers and she sent me home with no help what so ever. When I called to see if my labs were back, the lady answered with yes then rudely snapped but you know you cant get them over the phone . I live an hour away and don’t have time to go in just to get lab results especially when I am sick as I am. When I asked for them to be sent to a different doctor (that fit me in the day after I called) the same lady was REALLY rude and told me I cant run out of town to a different doctor and then expect to be seen at their office. So i never even saw Dr. Luu but i will NEVER set foot in that office again the office staff are rude and the nurse practitioner is not up to date with her information was awful and patronizing
by Sick in GA xxx.xxx.197.49
August 05, 2014

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Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Are you going to visit this provider again?
Sure
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.34.134
November 02, 2013

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Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous xxx.xxx.205.60
March 30, 2013

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Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.206.130
January 18, 2013

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Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this infectious disease specialist use current and safe equipment?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.103.220
October 12, 2012

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Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.195.124
August 07, 2012
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