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James Andrews, MD

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James Andrews, MD
Biltmore Medical Associates - Internal Medicine & Family Practice
(16 Reviews)
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147 Asheland Avenue Asheville, NC 28801
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by J Ring xxx.xxx.80.113
January 16, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider have reasonable prices?
Yes
Would you recommend this internist to others?
I Already Have
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.236.182
May 09, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.174.243
September 05, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.152.65
April 23, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
January 17, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
November 26, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider use current and safe equipment?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider offer flexible appointment times?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
October 01, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem irritated to be working with you?
No, they were polite
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
July 29, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Was the waiting area spacious?
Yes
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
July 24, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen. I could have easily taken a quick nap while waiting for my appointment. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They have a very good professional reputation. I know that I'm under the care of an expert.
by Jean R. Scott
July 22, 2011
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Map and Directions
147 Asheland Avenue, Asheville, NC 28801