James Andrews, MD

James Andrews, MD
Biltmore Medical Associates - Internal Medicine & Family Practice 147 Asheland Avenue Asheville, NC 28801
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider give unbiased advice?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Are you going to visit this provider again?
Sure
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
July 18, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 05, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
June 09, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Are you going to visit this provider again?
Without a doubt!
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
April 20, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office too cold?
No, it was fine
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
April 19, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
March 02, 2011
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