Peter Coutlakis, MD

Peter Coutlakis, MD
Arthritis Specialists 1401 Johnston Willis Drive, Suite 4100 Richmond, VA 23235
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Dr, Coutlakis is a great listener. He doesn't rush you out of the office. He helps you make pain management decisions and doesn't expect you to do just what he says. He is an excellent doctor!
by Gwen xxx.xxx.95.188
September 02, 2015
Does this rheumatologist promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this rheumatologist able to answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.58.35
June 05, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this rheumatologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this provider's office too cold?
No, it was fine
by Blackfoot54 xxx.xxx.206.61
March 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.234.130
August 03, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.32.66
March 26, 2012
They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They have really great customer service here. They always put their customers first, regardless of the situation. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by shh
December 21, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. It's kind of frustrating trying to get an appointment with them. I'm usually able to get one eventually, but most of the time it's not on the day I would like it to be. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by trezmor
December 06, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you refer a family member or friend to this rheumatologist?
Maybe, I'm not sure if I loved them that much.
by Anonymous
November 14, 2011
Did this rheumatologist prominently display their diplomas or business license?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider gentle with your inflamed joints during exams?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
November 03, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider use excessive foul language?
No
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
July 26, 2011
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