Service, Service, Service! Being a relatively young hearing aid user, I appreciate the hip, happenin', and cool Dr. Ana Anzola. More importantly, I have a hearing aid that works very well for me. I hear better with less interference and did not have to get the top end hearing aid. Dr. Anzola has great listening skills - pun not fully intended - and helped me achieve my hearing objectives.
Excellent Satisfying Service It took only a few minutes in this office for me to understand that I was being helped by an experienced, knowledgeable hearing professional. The relaxed atmosphere in your office put me at ease. Dr Ana and Christine really care about their patients: Through patient consultation and a willingness to take the time to explain creative ways to adapt to hearing loss and comprehension. Their friendliness and caring manner go a long way in providing the best service possible. As hearing professionals, they are very knowledgeable. At a checkup I asked several questions on how to use, clean and maintain my equipment. Not only did they review all pertinent information with me in the office, the next month I noticed that they had added a new educational video to their online resources that covered the same subject. This experience in dealing and managing my hearing loss has been the most caring, knowledgeable and satisfying process I have had with a health professional.
Excellent service and care. I have had prior hearing aids from another audiologist but they never worked out. My ear canals are irregular, but Dr. Anzola was quick not only to recognize the situation but to find a solution with form fitting aids. And when one of the forms still did not quite fit properly, she corrected it. So far I have been very impressed, and I am not easily impressed. Not only does the doctor seen to provide excellent service, she is a delight to deal with.
Great Service Dr. Anzola is very knowledgeable about hearing loss and correction. She takes time with her patients to fully explain the patient's hearing loss and recommends appropriate corrective methods. I have been more than fully satisfied with the hearing aids she recommended and appreciate the wonderful follow-up services they provide. I have interacted with each of the other staff members at the McLean office and have found each of them to be very pleasant and helpful.
Great Expectations! I wasn’t sure what to expect of Dr. Anzola & her team because of my previous experiences with other audiologists. I’ve been wearing hearing aids my entire life and I’ve never received such undivided attention, treatment, and detailed explanation of hearing aid world. It’s amazing to watch Dr. Anzola and her team treat every patient with the same courteous, patient, helpful, and very professional attitude. If I knew then, what I know now, I would have gladly paid more for her services. I’m VERY glad I responded to her mailer and called for an appointment!!!!
I give the highest marks to Ascent Audiology and I recommend this provider to anyone concerned about their hearing. In the waiting room, I was greeted warmly and offered coffee, tea or water. I was called into the office on time. Dr. Anzola asked if I had any questions or problems. I told her the aids occasionally slipped. She showed me what to do to take care of that, then took me in for a hearing test. My hearing aids were checked and I went to the desk to make a new appointment for my next check up and paid for my visit. I have always felt comfortable and cared for at my appointments. I have never felt rushed.
All the best - totally satisfied Dr Anzola knows her stuff AND listens well (no pun intended) The result is that I received exactly what I needed and what I wanted. It was a pleasure being her patient.
All of my visits to ascent have been entirely satisfactory. I was referred to Dr. Anzola by my internist. She has taught me much about ears and hearing and has provided me with hearing aids and continuing counsel and my ability to hear and to distinguish sounds has improved. Thank you.
Absolutely wonderful! Dr. Anzola goes out of her way to address my needs. She is patient, caring, and understanding. Whenever I have questions, she takes the time to listen and answer with clarity and specificity. I would recommend her to anyone who is uneasy with trying out hearing devices.
Excellent service! I highly recommend Dr. Anzola, she's very pleasant, thorough and helpful. Answered every questions I asked. Office is clean and receptionist is friendly too. Five stars!