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William Tung, MD

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William Tung, MD
Advanced Neurology Center
(6 Reviews)
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4904 Timber Ridge Drive Suite 305 Douglasville, GA 30135
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
I'm trying to schedule an appt. I am a veteran and have to go outside of network for an urgent appt. The program Veterans Choice, which is for veterans, pays for our medical care. The insurance person there has the authorization information, however, she is giving me such a hard time. I had a stroke on April 20th, and after being released from the hospital was told I need to schedule a neurology appt to be seen within the next couple of weeks. Due to the VA not having anything available until the middle of July, they referred me to the Veterans Choice program. Now, this insurance coordinator is telling me, even tho she has this info, I may still have to pay $250 if she doesn't receive the same info I gave her from the veterans choice rep. This is ridiculous! My appt is June 1st and I am more stressed now because of this situation with this coordinator. The info has been faxed, but the office hasn't received it, due to the times the faxes are sent. I know that some people try to get over, but wow, she has the information needed and still giving me a hard time. I'm a veteran, where is the respect and loyalty!
by Latonya Jacobs xxx.xxx.221.33
May 31, 2017
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
by Genii Dover xxx.xxx.33.19
May 07, 2014
Did you feel that your waiting time was acceptable?
Absolutely
Was this provider's staff friendly?
Yes
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.13.245
February 24, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by stellia xxx.xxx.79.23
January 23, 2014
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was this provider's office clean?
Yes everything was neat and sterile
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Eddie Heard xxx.xxx.57.208
July 22, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous xxx.xxx.171.80
May 28, 2013
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Map and Directions
4904 Timber Ridge Drive Suite 305, Douglasville, GA 30135