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Michelle Yan, D.C.

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Chiropractors

University Hospitals

Westlake, OH

University Hospitals

Westlake, OH

University Hospitals

Westlake, OH

University Hospitals

Westlake, OH
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Michelle Yan, D.C.
(43 Reviews)
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853 Westpoint Parkway Suite 750 Westlake, OH 44145
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Consumer Feedback

(43 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Outstanding prenatal chiropractic care! 2 excellent pregnancies and deliveries, as a result.
by Angela xxx.xxx.187.88
December 31, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.225.91
January 08, 2014
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
by Anonymous xxx.xxx.46.15
December 31, 2013
Dr. Yan walked me through a personalised treatment plan with very specific goals and i really appreciated that introduction to her care. She was kind and thoughtful in her approach and during the treatments. I knew what to expect at every step and I got what was promised. I was confident that they were using the latest treatment methods. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional.
by erin xxx.xxx.153.92
August 22, 2013
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have reasonable prices?
Yes
Did this chiropractor explain your treatment method before performing your adjustment?
Yes
by Anonymous xxx.xxx.195.56
August 07, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider offer flexible appointment times?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous xxx.xxx.219.21
May 30, 2013
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did the chiropractor update you about the progression of your recovery at each appointment?
Definitely! They made an extra effort to keep me well informed.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.27.50
November 01, 2012
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Absolutely! I was given many practical and helpful tips that sped up my recovery!
by r xxx.xxx.38.118
October 09, 2012
I felt great afterward, and definitely saw a huge difference. They paid close attention to me and all of my questions were answered,and a plan for care explained thoroughly. Their staff is friendly, welcoming, helpful with insurance questions, and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. Adjustments were subtle and easy but very very effective - definitely had an effect the next day. none of those jerking moves or big cracking noises that make you scared to go-- promise!
Highly recommend her!
by erin d. xxx.xxx.190.5
September 08, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.174.36
July 02, 2012
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Map and Directions
853 Westpoint Parkway Suite 750, Westlake, OH 44145