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Michelle Yan, D.C.

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Chiropractors

University Hospitals

Westlake, OH

University Hospitals

Westlake, OH

University Hospitals

Westlake, OH

University Hospitals

Westlake, OH
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Michelle Yan, D.C.
(43 Reviews)
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853 Westpoint Parkway Suite 750 Westlake, OH 44145
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Consumer Feedback

(43 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this chiropractor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
July 07, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Were this chiropractor's adjustments gentle?
Absolutely! They were extremely careful
by Anonymous
June 28, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
June 15, 2011
Would you recommend this chiropractor to others?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
May 31, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
by Anonymous
April 27, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
April 20, 2011
Michelle Yan is a wonderful chiropractor. She listened to my needs and was very attentive. I found every appointment with her pleasurable. I took my 2 year old son to the appointments with me and Dr Yan was wonderful with having him in the room and even had some toys for him to play with. The equipment was safe, clean and well taken care of. I was very comfortable the entire time. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.The staff was very kind and I never had to wait more than 5 minutes to get in to my appointment.
by Leigh
April 19, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
March 31, 2011
Was this provider late to your appointments?
No, they were on time
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
March 30, 2011
Did you feel safe in this provider's care?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider exaggerate his/her or abilities?
No, they went above and beyond what they told me they could do
by Anonymous
March 23, 2011
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Map and Directions
853 Westpoint Parkway Suite 750, Westlake, OH 44145