STEPHEN SUM, D.C.

STEPHEN SUM, D.C.
20406 REDWOOD RD D CASTRO VALLEY, CA 94546
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
My husband and I have been going to Steve for years. He is great at what he does. He's our go to guy when we tweak something and always fits us in if we have an emergency. We've sent many people to him and they are always happy with him.
by Mizsuzyb xxx.xxx.73.94
July 16, 2014
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this chiropractor discuss your X-Rays with you?
Yes! I was given all the information I needed without having to ask
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.215.212
July 01, 2013
Very Professional - Staff is great and Dr. Sum is wonderful. Not only did I have no more pain after my adjustment, but I felt great afterward. I definitely saw a huge difference. They did not pressure me at all to return. They gave me the information I needed and left the choice up to me.
I have been going here for over 5 years - and would not think of changing!
by MSC xxx.xxx.239.150
June 24, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.173.13
March 22, 2013
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this chiropractor use current and safe equipment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.165.220
March 20, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
by becky xxx.xxx.57.155
November 30, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.165.220
July 11, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Dietra xxx.xxx.228.25
June 01, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.165.220
May 19, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by wright xxx.xxx.211.125
March 31, 2012
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