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STEPHEN SUM, D.C.

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STEPHEN SUM, D.C.
(21 Reviews)
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20406 REDWOOD RD D CASTRO VALLEY, CA 94546
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.196.226
March 15, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.87.226
March 01, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.247.22
February 01, 2012
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
December 19, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office too cold?
No, it was fine
by Anonymous
December 10, 2011
Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I got an appointment quickly. I've never had to wait too long. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Their prices were very fair. The level of care you get for the price is outstanding.
by Rayan
November 21, 2011
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did the chiropractor offer on-site X-Rays?
Not at all. I had to drive for hours to get my X-Rays
Was the waiting area spacious?
Yes
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was it easy to make an appointment with this provider?
Yes
by Anonymous
July 27, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
May 16, 2011
I've been to this office several times. The office is very efficient and Dr. Sum takes the time to answer all your questions and makes sure you are comfortable with what he is going to do. They go out of their way to make the appointment time convenient for you. I have called once where I was in a lot of pain and he was able to see me the same day - which was amazing. Dr. Sum doesn't keep having you come back just because. He adjusts and lets you tell him when you need to come back. It's refreshing!
by Ann
April 25, 2011
Was this provider late to your appointments?
No, they were on time
Is this provider's business conveniently located?
Yes, it is very conveniently located
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Are you going to visit this provider again?
Sure
by Anonymous
March 01, 2011
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Map and Directions
20406 REDWOOD RD D, CASTRO VALLEY, CA 94546