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THOMAS COLLINS, DC

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THOMAS COLLINS, DC
(25 Reviews)
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1212 FARMERS LN STE 2 SANTA ROSA, CA 95405
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Consumer Feedback

(25 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr. Hertenstein is wonderful. He is my go-to guy for back problems. He works miracles with my back. I only have to visit a couple of times a year. His office is friendly, professional, and relaxed. I highly recommend them!
by Anonymous xxx.xxx.150.196
March 29, 2013
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Is this provider's business conveniently located?
Yes, it is very conveniently located
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider prominently display their diplomas or business license?
Yes
by nancy lisk xxx.xxx.230.7
March 26, 2013
Did you experience unnecessary pain during your visit?
No
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this chiropractor friendly?
Extremely Friendly
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider listen to your input and concerns?
Yes
by Anonymous xxx.xxx.76.103
March 12, 2013
Would you recommend this chiropractor to others?
I Already Have
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was the waiting area spacious?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.162.196
March 07, 2013
Did this provider answer all of your questions?
Yes
Was this chiropractor friendly?
Yes
by Anonymous xxx.xxx.98.191
February 11, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.142.225
January 17, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did this chiropractor pressure you to return for unnecessary follow-ups?
No
by Anonymous xxx.xxx.67.25
January 07, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this chiropractor explain your treatment method before performing your adjustment?
No, they didn't explain it at all
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Was the waiting area spacious?
No, but I can always find a seat
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Absolutely! I was given many practical and helpful tips that sped up my recovery!
by Anonymous xxx.xxx.232.88
December 28, 2012
I was very satisfied with my visits. They were helpful and I left feeling encouraged. I will absolutely return. I had a very positive experience. The office staff was kind, caring and helpful. Both office staff and chiropractor are always responsive to my questions,. Parking was easy and convenient, close to the entrance. I know these visits have been a very important part of my healing process, both with chiropractic adjustment but more importantly with cranio-sacral work.
by Barbara xxx.xxx.239.72
December 06, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.38.232
November 28, 2012
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Map and Directions
1212 FARMERS LN STE 2, SANTA ROSA, CA 95405