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CROSBY WALLACE, OD

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Spring, TX

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CROSBY WALLACE, OD
SPRING EYE ASSOCIATES
(28 Reviews)
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6640 CYPRESSWOOD DR STE 105 SPRING, TX 77379
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this eye care office?
Yes
Was this provider friendly?
Yes
Was this provider's staff friendly?
Yes
Was the temperature in the office acceptable to you?
Perfect
by Anonymous xxx.xxx.16.172
May 16, 2014
Did this provider use excessive foul language?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider have reasonable prices?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.242.212
December 21, 2013
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Did you feel safe in this provider's care?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous xxx.xxx.252.4
August 27, 2013
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.131.197
July 16, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Catherine Rivera xxx.xxx.58.74
June 20, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.61.149
April 04, 2013
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's staff friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's office too loud?
No, it wasn't too loud
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.201.224
January 15, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider offer any coupons, discounts or promotions?
Yes, they always have specials going on
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.85.125
January 11, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Weinholzer xxx.xxx.92.132
October 29, 2012
Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. . All my questions are always answered efficiently. The office is easy to locate. I will absolutely return. I had an amazing experience, and they were by far the best! They also have a great selection of lenses to choose from!
by DivaR xxx.xxx.234.173
September 14, 2012
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Map and Directions
6640 CYPRESSWOOD DR STE 105, SPRING, TX 77379