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Shelley Hanks, MSW

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Shelley Hanks, MSW
Shelley Hanks, MSW, LICSW
(5 Reviews)
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33600 6th Avenue South Suite 212 Federal Way, WA 98003
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Expertise
4.5 star average for Expertise
Did this counselor allow you to speak without interruption?
Yes
Did this counselor show genuine concern for your situation?
Yes, I knew that they cared about me
Did you feel that this counselor was understanding?
Definitely
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Mostly yes
by Anonymous xxx.xxx.121.198
April 29, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.254.14
September 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.150.238
June 08, 2012
Shelley IS INCREDIBLE!!!!! I have been her patient for over 2 years in CBT and PTSD treatment. I have never been treated so well. Shelley is so very caring, very personable, yet, very professional. I TRUST HER WITH MY LIFE!!!! Thats what therapists are supposed to do.
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by Candy
November 16, 2011
Shelley Hanks is a very personable, compassionate professional for those with any type of issue, namely PTSD emdr. I never wait longer than 5 minutes. I recommend her to people who have serious issues because she is very caring and speaks in lamen term.
by candy
August 27, 2011
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Map and Directions
33600 6th Avenue South Suite 212, Federal Way, WA 98003