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Riverside Veterinary Hospital

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Elizabeth, PA

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Riverside Veterinary Hospital
Riverside Veterinary Hospital
(3 Reviews)
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512 South 2nd Avenue Elizabeth, PA 15037
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Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
2.5 star average for Expertise
Value
2 star average for Value
Staff
4 star average for Staff
Recommended
3 star average for Recommended
While generally satisfied with the office, I ultimately was forced to leave due to the office's ridiculous policy of naming an animal's owner. My ex-wife was listed as my dog's owner in the office records simply because she was the first person to bring the dog to the clinic. After taking the dog to multiple visits after the divorce and requesting each time that my name be updated as the owner of the dog on record, I was faced with ridiculous stubbornness from the staff. I was told that I would need to provide evidence that I was the owner. I tried being reasonable and explained that the dog was not part of the divorce agreement, and that I was obviously the one taking care of the animal as I was responding to an appointment post card that the office had mailed to my house. I then pointed out that if I just brought the animal in as a new client, they would not ask any questions. This went all the way up to Dr. Cline herself, and it took a letter from my ex-wife to even get the records released for the animal. Outside of that ridiculous interaction, the office hours are very limited. If you are looking for routine visits and do not ever plan on something bad happening to your animal, then they are fine, but heaven's forbid that your animal gets sick, because they have no after hours availability. I can not tell you how many times I had to go to other vet clinics due to emergencies over the years.
by outta here xxx.xxx.116.196
April 05, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office too cold?
Not at all, it was the perfect temperature
Were you confident that your pet was safe in this veterinarian's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.209.10
January 31, 2014
Did this veterinarian prominently display their diplomas or business license?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.216.81
December 01, 2013
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Map and Directions
512 South 2nd Avenue, Elizabeth, PA 15037