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Kaiser Permanente Medical Care Program - Sherman Terrace

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Kaiser Permanente Medical Care Program - Sherman Terrace
Kaiser Permanente Medical Care Program - Sherman Terrace
(29 Reviews)
> Get Phone Number & Directions
18040 Sherman Way Reseda, CA 91335
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Tori is a risk a danger to society this s not a professional dr she heavily medicated my boyfriend lied to his disability insurer about how severe his case was so she could get paid and my boyfriend could become a disabled drugged guinne pig she could study.
by Truth xxx.xxx.15.88
October 27, 2017
Honestly, USELESS! Kaiser REALLY needs to make a huge effort to change the "loopholes" at the so called Mental Health Dept.
Lack of interdepartmental communication, no patient follow up after intake, clueless to urgency in a persons mental state
by Jeanette xxx.xxx.149.133
March 13, 2016
I have been going to the encounter group that has been offered,and have been attending the group session for over a month for substance abuse. I feel encouraged to see and address my reason and issues related to my abuse.
by Female Looking in xxx.xxx.116.124
September 08, 2015
Are you going to visit this psychologist again?
Without a doubt!
Does this provider maintain a professional appearance?
Absolutely
Were the staff members able to answer your questions?
Definitely
Were the waiting room chairs comfortable at this psychologist's office?
Extremely comfortable; I could have fallen asleep
Does this provider return your phone calls?
Yes
by Anonymous xxx.xxx.78.242
October 15, 2014
Was this psychologist's office clean?
Yes everything was neat and sterile
Did this psychologist prominently display their diplomas or business license?
Yes
Did this psychologist have reasonable prices?
Yes
Does the provider's staff maintain a professional appearance?
Somewhat
Does this psychologist remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.214.30
March 05, 2014
Was this psychologist late to your appointments?
No, they were on time
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.72.154
November 07, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel safe in this psychologist's care?
Absolutely! I knew I was being cared for by an expert!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this psychologist always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous xxx.xxx.145.221
September 11, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous xxx.xxx.221.33
July 08, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.94.137
May 09, 2013
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Steve xxx.xxx.5.108
February 28, 2013
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Map and Directions
18040 Sherman Way, Reseda, CA 91335