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Kaiser Permanente Medical Care Program - Sherman Terrace

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Kaiser Permanente Medical Care Program - Sherman Terrace
Kaiser Permanente Medical Care Program - Sherman Terrace
(29 Reviews)
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18040 Sherman Way Reseda, CA 91335
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did you spend a lot of time in the waiting room at this psychologist's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's staff friendly?
Yes
Was this provider's office easy to locate?
Fairly Easy
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
January 19, 2012
Is this business in a safe neighborhood?
Kind of, I didn't feel completely safe
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this psychologist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
Did this psychologist have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
by Anonymous
December 20, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this psychologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider's office too cold?
No, it was fine
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
December 03, 2011
Did this provider listen to your input and concerns?
Yes
by Anonymous
November 30, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 06, 2011
Was this psychologist's office clean?
Yes everything was neat and sterile
Did you experience unnecessary pain during your visit?
No
Does this provider offer flexible appointment times?
Yes
by Anonymous
September 30, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this psychologist prominently display their diplomas or business license?
Yes
Does this provider offer flexible appointment times?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 26, 2011
Was it easy to find parking at this psychologist's office?
Yes, it was convenient
Was the psychologist friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 24, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this psychologist promptly return your phone calls?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
May 20, 2011
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Map and Directions
18040 Sherman Way, Reseda, CA 91335