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Kaiser Permanente Medical Care Program - Montclair Mental Health Offices

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Kaiser Permanente Medical Care Program - Montclair Mental Health Offices
Kaiser Permanente Medical Care Program - Montclair Mental Health Offices
(25 Reviews)
> Get Phone Number & Directions
5330 San Bernardino Street Montclair, CA 91763
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Anonymous xxx.xxx.167.67
June 17, 2014
Would you recommend this mental health practitioner to others?
If I Had To
by Anonymous xxx.xxx.12.51
April 11, 2014
I took a stress management program and all i can say is that this was very benefecial to me. I was on a verge of getting a stroke and taking this return to work group had made me realize that stress can really affect your health. Dr Luis was very knowledgeable and understanding. We had therapy group sessions and it brought allot of joy and ease. The class was very inspiring when you would hear positive feedback about yourself and others.I would recommend this place.
by Lin xxx.xxx.150.150
February 06, 2014
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this psychologist ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider seem irritated to be working with you?
No, they were polite
Was this psychologist's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.77.87
January 22, 2014
Was this provider's staff friendly?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Has this psychologist ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous xxx.xxx.76.42
January 03, 2014
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have helpful information available online?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.10.95
December 12, 2013
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.218.10
July 23, 2013
I would never refer any of my family and friends to see Dr. Needleman. If I had know how terrible he was I never would have gone. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. Still, I wish they had been a little more professional. It was really difficult to get an appointment with them. I became very frustrated. Dr. Needleman wasn't friendly at all. He was extremely rude and impolite. Dr. Needleman was argumentative and tried to prescribe drugs, when he refused to substantiate his diagnosis. On the other hand, Dr. Kato is excellent, intelligent, and respectful.
by adrienne xxx.xxx.248.169
July 11, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this psychologist's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.159.240
May 23, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Would you recommend this psychologist to others?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.218.91
March 28, 2013
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Map and Directions
5330 San Bernardino Street, Montclair, CA 91763