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Ann "Lisa" Wratchford, PMHNP-BC, APRN

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Ann "Lisa" Wratchford, PMHNP-BC, APRN
Serenity Behavioral Health, LLC
(27 Reviews)
> Get Phone Number & Directions
1057 Poquonnock Rd. Groton, CT 06340
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Consumer Feedback

(27 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Lisa and staff were amazing. Highly recommend.
by DR xxx.xxx.253.241
May 20, 2019
Very disappointed. They do not refill prescriptions when needed nor do they return phone calls.
by Tina Bonanno xxx.xxx.13.94
July 05, 2016
I love this place. The front staff is wonderful and Lisa Wratchford is excellant. I would recommend this practice to anyone.
by Liz S. xxx.xxx.178.117
November 11, 2015
not a very good experience with her at all. I was admitted to a mental hospital for the better part of a week. You'd think she would have seen fit to see me after my release, but not so for two months. Then, she had no recollection of my experience, though it was in her file. She seems to only review files while you are in the office, after she tries to sell you herbal supplements. When I told her that she was not meeting my expectations - the next thing I know the police are contacting me, threatening to arrest me (as though I had threatened her, or something like that - not the case). Nice, huh? Who needs that?
by Ifeel Great xxx.xxx.149.48
April 09, 2015
Was this doctor's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor friendly?
Extremely Friendly
Is this provider easy to reach in an emergency?
Absolutely
by Anonymous xxx.xxx.162.164
June 08, 2014
Does this provider remember you and your circumstances at every appointment?
Yes
Would you recommend this nurse practitioner to others?
I Already Have
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this nurse practitioner answer all of your questions?
Every question I had was answered thoroughly
Does the provider's staff maintain a professional appearance?
Definitely yes
by Anonymous xxx.xxx.244.171
February 20, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Jackie xxx.xxx.199.70
October 24, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Would you recommend this nurse practitioner to others?
I Already Have
by Anonymous xxx.xxx.34.6
October 17, 2013
This place is just wonderful. Its so clean, professional and the staff are so friendly and helpful. Ask for Lisa at the front desk. She is so friendly, caring and really helps you get all your needs met. I come to the office for medication and counseling. Lisa Wratchford is really good for meds. I was seeing Kathy for counseling but I feel like she has a lot of problems and wasn't really listening to what I had to say. I switched counselors and have Sarah now and she is just great! I would def recommend her and Lisa to people!
by Jessica xxx.xxx.185.79
October 14, 2013
Would you recommend this nurse practitioner to others?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by tara Pervine xxx.xxx.146.154
October 04, 2013
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Map and Directions
1057 Poquonnock Rd., Groton, CT 06340