Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Is this provider's business conveniently located?
No, its really far from the freeway and other shops
Did they follow up with you after your appointment?
No. I still haven't talked to them.