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Dr. Rakesh Malik, MD

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Dr. Rakesh Malik, MD
Doctors First
(80 Reviews)
> Get Phone Number & Directions
19785 Crystal Rock Drive, Suite 209 Germantown, MD 20874
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
October 14, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
September 29, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous
September 28, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories.
by Edith
September 27, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it easy to find parking at this provider's office?
Yes, it was convenient
Are you going to visit this provider again?
Without a doubt!
by Anonymous
September 15, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to relax during your appointment?
Yes, I was completely at ease
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
September 13, 2011
I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered.
by matt
September 07, 2011
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Was this provider's staff friendly?
Friendly Enough
Did this provider answer all of your questions?
Some were answered
by Anonymous
July 05, 2011
I will definitely recommend them to people I know. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. It was easy to get the appointment time that worked for my schedule. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate.
by ravinder
June 06, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to relax during your appointment?
Yes
by Anonymous
June 06, 2011
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Map and Directions
19785 Crystal Rock Drive, Suite 209, Germantown, MD 20874