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Dr. Rakesh Malik, MD

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Dr. Rakesh Malik, MD
Doctors First
(80 Reviews)
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19785 Crystal Rock Drive, Suite 209 Germantown, MD 20874
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Consumer Feedback

(80 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
February 28, 2012
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. The office was very easy to locate. I didn't have any trouble finding it at all.
I would like to add that the lady at the front desk was extremely kind, I guess she noticed I was not feeling well (I had the flu) and she help me entering herself the info on this electronic board they had, she just asked me the questions and she did it herself...Muchas gracias linda =]
by Cesar
February 20, 2012
They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. They never left me for an extended period of time and I never felt ignored. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by cherie
February 20, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider treat every client equally?
Yes, they don't show favoritism
Was it easy to make an appointment with this provider?
Yes
by Anonymous
February 06, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider prominently display their diplomas or business license?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
February 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
February 04, 2012
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider answer all of your questions?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
February 02, 2012
I am going to refer everyone I know here. I absolutely love this place. It was easy to get the appointment time that worked for my schedule. It was so nice to arrive and see many fully staff members. I've gone to some places that were very understaffed and I've had a good experience. This place had a nice staff though, and I'll definitely be going back.
by Elmer
January 19, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you experience unnecessary pain during your visit?
No
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider's office clean?
It was satisfactory
Did you feel safe in this provider's care?
Yes
by Anonymous
January 18, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
January 16, 2012
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Map and Directions
19785 Crystal Rock Drive, Suite 209, Germantown, MD 20874