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Atlanta Vision Clinic - Hapeville

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Atlanta, GA

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Atlanta, GA
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Atlanta Vision Clinic - Hapeville
Atlanta Vision Clinic - Hapeville
(11 Reviews)
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800 Virginia Ave Hapeville, GA 30354
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They are the most unprofessional optometrist office I’ve ever visited. The eye exam went well but everything after that was horrible. I decided not to order my glasses from this shop because of a bad feeling due to dis-organization. My husband however decided to give them a chance and has regretted ever since. He provided them with his own designer frames to have his prescription lenses installed. After an lengthy amount of time we inquired about what was taking so long and was informed that the lab broke the frames and he could come down and pick out another frame. The choices provided were not designer frames like the ones my husband provided. He was informed to produce a receipt in order for the company to buy the same frames. My husband had discarded the receipt so they went online to find the cheapest price for the frames and credited his account for that amount toward the purchase of new frames from their shop which was less than what my husband paid for the frame originally. So once he shelled out more money for a second pair of frames they were sent to the lab to have the lenses installed. The lab broke those frames as well. So the shop sent a third set to the lab which they got right this time and the shop informed my husband his glasses were ready for pick up and informed him that he had a balance to pay on the frames since he only paid half up front with the remaining due at pick up. They didn’t try to credit him anything for all the hassle and delays experienced or anything. This is poor business practices and I would not recommend this company to anyone.
by Disappointed xxx.xxx.4.76
May 03, 2019
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Was this provider helpful about using your insurance coverage?
Absolutely yes
Was this provider friendly?
Very! The most welcoming office I've visited!
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Does the provider's staff treat you well?
Yes
by WD xxx.xxx.14.1
March 18, 2014
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Always Satisfied xxx.xxx.41.41
January 06, 2014
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.14.89
December 13, 2013
I got my LASIK done by Dr. Achiron about 6 months ago. Everything went as expected. 1-2 days after procedure I could see great. No more contacts or glasses. During my follow ups he always take the time to answer my questions.
by K. Ross McGee xxx.xxx.104.154
November 08, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.2.31
October 28, 2013
Dr. Achiron and his staff are fantastic! Very warm and personable, and I felt very taken care of from start to finish. I had lasik surgery done with Atlanta Vision and I am very grateful for the excellent results! I highly recommend Dr. Achiron and the Atlanta Vision Clinic.
by Happy vision xxx.xxx.51.119
July 23, 2013
Did this optometrist provide you with an accurate prescription?
No, the prescription they gave me was wrong and gave me headaches
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.199.214
June 17, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider give unbiased advice?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.134.34
December 31, 2012
Very satisfied! I got my lasik surgery (actually PRK) through a Living Social deal. I was definitely nervous. I had a couple of bumps in the road but not due to anything done by Dr. Archiron. He is wonderful, the office staff is wonderful and I am THRILLED! I'm about 8 weeks post-op and seeing wonderfully!!
by LYNN KING xxx.xxx.222.101
August 19, 2012
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Map and Directions
800 Virginia Ave, Hapeville, GA 30354