Bates Dean R DVM

Bates Dean R DVM
Bates Dean R DVM 197 Hickory Lane Holts Summit, MO 65043
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
Did this provider show attention to detail?
Absolutely
Do you feel like this provider's office is well staffed?
Definitely
by Saahheth xxx.xxx.161.105
June 12, 2014
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was it easy to make an appointment with this provider?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.137.167
December 03, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider have reasonable prices?
Absolutely!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Kelli Marr xxx.xxx.194.122
June 21, 2013
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Coco,my chihuahua, recives the very best care. I found the office, but only because I had simple, very clear directions. I wish it had been easier to locate. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Beth T./Coco's mom xxx.xxx.29.85
September 17, 2012
The office was very easy to locate. I didn't have any trouble finding it at all.
My husband and I live in Millersburg, about 38 miles from Holts Summit, but we wouldn't go anywhere else. Dr. Bates and Dr. Cook have saved almost all of our 9 dogs at some time or another. They are the most caring, compassionate, thorough, and professional, veterinarians we've ever had the pleasure to depend on for our pets' health.

Dr. Bates came out to put one of our horses down who was suffering terribly with white-line disease, most miserable night in January, no one closer would come, Dr. Bates didn't hesitate. Dr. Bates sets a VERY high bar for animal care with compassion for both pets and their owners.
by Beth Haas xxx.xxx.3.106
August 12, 2012
They have always been there for our family. he sved my cats life after he was shot. Their office staff is wonderful! Their prices are reasonable. A wonderful place to have your pet cared for.
by Amy McKenna xxx.xxx.109.143
May 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by dorene nilges xxx.xxx.185.195
April 25, 2012
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
by Anonymous
July 10, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
April 09, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
March 19, 2011
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