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Dr Richard P Owens

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Dr Richard P Owens
Dr Richard P Owens
(5 Reviews)
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9023 Woodman Road Richmond, VA 23228
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Were the waiting room chairs comfortable while waiting for your pet?
Not at all; cheap and plastic
Would you recommend this provider to others?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Does this provider remember you and your circumstances at every appointment?
Not really
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Kelly xxx.xxx.219.62
May 29, 2014
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. my boxer has problems and dr. owens is the very caring. I left one clinic because i had heard this practice was great and dr owens treats my dog as if it was his own.
by bev brannan xxx.xxx.79.95
June 09, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
June 17, 2011
Did this veterinarian fully explain your pet's condition?
Absolutely not. I had no idea what my veterinarian said to me.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
June 11, 2011
They always take that extra step to make me feel special. I always enjoy my appointments here. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Anonymous
June 02, 2011
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Map and Directions
9023 Woodman Road, Richmond, VA 23228