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Vanessa Conley, Manager

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Ceredo Kenova Animal Clinic

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Ceredo Kenova Animal Clinic

Ceredo, WV

Ceredo Kenova Animal Clinic - Emergency After Hours Call

Ceredo, WV

King Kristen L DVM

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Vanessa Conley, Manager
Tri State Animal Er
(20 Reviews)
> Get Phone Number & Directions
106 C Street Ceredo, WV 25507
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
We took our German Shepherd Murphy to Tri state Animal Hospital, the staff was terrific and Dr Hennessy saved our dog !! His stomach had contorted and had to have Life saving surgery immediately!! Murphy is doing great !! I cant Thank the Doctor and his team enough!!!
Thank you!!! This all took place Labor Day of 2016
by L H Berry xxx.xxx.228.49
December 17, 2016
Very upset with this er. It was the weekend and I called ahead to let them know I had a emergency and they told me they could see her right away. I drove there and it took them almost 4 hours to see my puppy. Very uncaring people that work there. Btw, my puppy had parvo and I could have been pushing fluids as I had been doing before I got there. Finally, 4 hours later they seen my puppy and done a $80 fecal to verify she had parvo. They proceeded to tell me it would cost at least $700-$800 to keep her there on an Iv. I paid $350 for the office visit, parvo fecal test, and 3 (pill form) meds. Btw, the pill form meds are pointless with a parvo puppy because the virus makes them vomit and have diarrhea which causes them to dehydrate. They refused to send me home with sub-q fluids knowing the main reason puppies die of parvo is dehydration. It's very easy to administer sub-q fluids under there skin and they have a 99% better chance of surviving. Most vets will sale you sub-q fluids for home use. They took $350 of my money and DID NOT give my puppy any care. They sent me home with no special instructions on how to care for my puppy. They sent my puppy home with a death sentence. Sad to say my 6 month old baby girl put up a good fight for 3 days as I pushed pedialyte orally, many enemas, and even one office visit back to this ER for sub-q fluids. She passed away in my arms, as I did not leave her side for 3 days. All this vet offers is Animal Cruelty! It wasn't like I hadn't already given them $350+50. When I asked if they would sale me sub-q fluids to take home there reply was "we don't do that here". This vet is unprofessional and money grubbin.
by AnimalLover xxx.xxx.103.83
October 07, 2015
Excellent service and care all the way around!
by Libby Rayment xxx.xxx.5.242
April 05, 2015
very upset with this er. started at 3:30 am, I called ahead and explained I had an emergency! they said they were open and had time to see my baby girl. I then rushed across town to the er. they then told me they had another dog on the table and could not see my baby for an hour. they told us to wait in the car out back because they were understaffed. with only one doctor, 2 hrs went by while my baby lie bleeding out in my car. I had called back in to them they would not even come out . finally I had to carry my baby inside lifeless but still breathing no one to even help me open the doors. they ran a blood test said her liver was failing and her platlet count was lowest they had ever seen. they were concerned about money so I gave them a 600 dollar deposit to start working on her. went back home and about an hour later they called and told me she had a siesure and didn't think she would make it much longer so I rushed back down and saw her befor they put her down. when I walked in there were about 6 to 8 staff mostly standing around they asked if I wanted to settle the bill befor they administered the chemical to put her down so seeing that she was suffering paid another 200 dollars and held my baby girl while she took her last breath. im so saddened mad and confused as to why there were no staff on hand after I called ahead and was told they were able to see her. I would never go back I would never give anyone there number they are careless as far as I am concerned and very unprofessionall and understaffed! I am just torn to pieces please don't bring your babys here!!!
by sadd dad xxx.xxx.92.126
August 12, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Was the noise level reasonable in this provider's office?
Reasonable
Was the provider's staff welcoming to you?
Mostly
Does this provider offer flexible appointment times?
Not really
by Anonymous xxx.xxx.8.55
April 01, 2014
Our situation was an Emergency. We called ahead to tell them of our situation and prepared them for our arrival. This was a very difficult time for us and I cannot thank the staff enough for how they handled our situation. We are so very thankful they were there for us. I don't know what we would have done without them. The were overly considerate of our feelings and what we were going through. Our pet had to be put down. They were so thoughtful, gave us privacy and compassion in the most considerate way. We cannot thank them enough for all they did.............
by D Foster xxx.xxx.37.137
March 04, 2014
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.25.19
May 28, 2013
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did you leave the animal hospital feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.186.13
April 07, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous xxx.xxx.133.192
September 29, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.75.219
August 21, 2012
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Map and Directions
106 C Street, Ceredo, WV 25507