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Vanessa Conley, Manager

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Ceredo Kenova Animal Clinic

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Vanessa Conley, Manager
Tri State Animal Er
(20 Reviews)
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106 C Street Ceredo, WV 25507
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Consumer Feedback

(20 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
I had an emergency with my senior dog who became lethargic after a falling down some steps. She also has some medical issues, and I didn't know what was wrong with her. My vet recommended this emergency care clinic, and I took my dog there to be seen. The vet and staff were great! I was visibly shaken by my dog's illness, and they were kind and compassionate. The vet answered all my questions including ones that didn't have anything to do with the visit. She also faxed the test results to my regular vet. I am new to the area, and I'm happy I found great emergency health care.
by old dog xxx.xxx.90.177
July 06, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.122.230
June 16, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by sam xxx.xxx.154.225
May 14, 2012
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you feel safe in this provider's care?
Yes
by Anonymous
January 21, 2012
HORRIBLE? Said there was nothing wrong with 11 month old Maltese, 3 days later our regular vet pulled a burr out her her cheek and had to put her to sleep to clean out the infection. If they had done an oral exam like they said they did, they would have found it!
by Anonymous
December 16, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
December 04, 2011
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office clean?
It was satisfactory
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Was this veterinarian compassionate when your pet was sick?
Absolutely not, I was horrified at how insensitive they were.
by Anonymous
September 18, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
September 04, 2011
Was this provider's office too cold?
No, it was fine
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Were the waiting room chairs comfortable at this animal hospital?
Not at all!
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
July 25, 2011
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did you leave the office feeling satisfied with your visit?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
June 09, 2011
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Map and Directions
106 C Street, Ceredo, WV 25507