There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.