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Berthold Craig W Lcsw

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Berthold Craig W Lcsw
Berthold Craig W Lcsw
(6 Reviews)
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415 Medical Drive Bountiful, UT 84010
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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Recommended
1 star average for Recommended
Expertise
1 star average for Expertise
Craig is a wonderful therapist. He really listens, and is able to help you see how to take control of your life.
by Danny Switzer xxx.xxx.236.83
April 01, 2016
The counseling was good, but the receptionist was extremely rude and apparently bad at doing her job. I have insurance, but she refused to bill my insurance for covered services. Yes, my insurance would cover counseling services. They have sent me to collections even though I have insurance. I called multiple times to ask why they didn't bill the insurance and each time got no answer. I paid co-pays each time. They didn't even apply the co-pays to the bill. Several members of my family have been here and also had the same issues with them billing their insurance companies. It was always a bill for the full amount. I will never recommend these services to anyone and all my family members feel the same. Horrible service from the receptionist.
by Sent to collections xxx.xxx.212.243
January 17, 2015
Craig is an excellent therapist...I have been to other therapists and recommend him over all the others. He has healed my heart.
by Mary xxx.xxx.4.166
December 02, 2014
Does not abide by UT legal Code 30-3-33 and 30-3-35, whereby a legal guardian is granted access to medical files. Will only allow access to medical records if court ordered despite rights granted by the state of Utah. I am extremely dissatisfied that he refuses to let me have a copy of medical records. He also sent to collections without the ability to confirm or deny services
by J xxx.xxx.33.98
September 03, 2014
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
July 21, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
April 23, 2011
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Map and Directions
415 Medical Drive, Bountiful, UT 84010