St Francis Animal Clinic

St Francis Animal Clinic
St Francis Animal Clinic 6401 Menaul Boulevard Northeast Albuquerque, NM 87110
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Staff
4 star average for Staff
Very caring people. Over the last 15 years we had elderly dogs and cats euthanized at St. Francis Animal Clinic. I was in the room during several of the procedures; the veterinarian was gentle and calm and did not rush the procedure.
by Jean xxx.xxx.28.181
February 06, 2018
you can feel the love and care that the doctors and staff for animals once you enter this clinic. I feel very at ease whenever I take my cat to them.
I can't recommend them highly enough.
by Keya xxx.xxx.85.124
December 11, 2017
I would never bring my dogs to your clinic. Your front desk receptionist is a complete idiot. She had called my phone 15 times for a woman and her dog named Nacho about a prescription. They never answer the phone and worst is I am sick of it. I am contacting the AG's office to file a complaint for harrassment. The lady before me is right your clinic is one of the worst for customer service and more.

Hopefully with getting a BBB and AG complaint you might listen to people that your employees are idiots.
by Bj L xxx.xxx.197.38
August 19, 2017
I have been going to St. Francis since 1979. Recently, the original Veterinarian has retired and new Vets are on board. I really do not have an issue with them. The new individual answering the phone and handling the front desk is a vile person. He talks back, and shows absolutely no respect to other people. I was told "that's not my problem". I was also told he did not care that I had been a customer for 37 years. I have changed practices based solely on the actions, language and rudeness of the employee at the front desk.
by Pissed Off Customer xxx.xxx.245.25
May 17, 2016
Dr. Parker was very kind and had my companions health at the forefront of this visit. I've only had interaction with one other vet that I considered this compassionate towards animals. He was truly concerned with my dogs health issues. He put me at ease with the diagnosis, treatment plan and kept the costs minimal, given that it entailed surgery.



by nmlady55 xxx.xxx.111.34
May 09, 2015
The clinic's staff was very compassionate when my cat was sick. This veterinarian was friendly to both me and my cat, which I thought was professional and nice. They were very kind and welcoming. I stayed with my cat through the appointment, except when they had to take my cat back to the lab to get samples (which I never like to see). I thought their pricing was very fair. The staff here goes above and beyond to make my pet and I feel at home.
by Bob M.... xxx.xxx.70.36
February 19, 2014
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this veterinarian friendly?
Extremely Friendly
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.115.119
December 19, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider answer all of your questions?
Some were answered
Did this veterinarian answer all of your questions?
Some were answered
Did this provider use excessive foul language?
No
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.1.97
November 08, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by bevakin xxx.xxx.115.2
July 29, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat their staff well?
Yes, they treat their staff with respect
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
January 26, 2012
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