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Arbutus Veterinary Hospital

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Arbutus Veterinary Hospital
Arbutus Veterinary Hospital
(15 Reviews)
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4901 Leeds Avenue Halethorpe, MD 21227
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Consumer Feedback

(15 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
I have a twenty-year-old ragdoll cat. She has been going to Arbutus Animal Hospital since she was 2 months old. The veterinarian has been removing plaque and tartar from my kitty's teeth since she was a kitten. I called today to schedule an appointment to have the plaque removed from my baby girl's teeth and to have her claws trimmed. I was shocked by their response. They told me that my kitty has to many problems, and they are afraid that even trimming her claws will be too stressful. UNBELIEVABLE! Angel has been getting her claws trimmed before I purchased her from the breeder. It does not stress my girl out to get her claws trimmed! Arbutus Animal Hospital cleaned Angel's anal sacs and did a blood draw for my kitty in June 2024 when Angel was 19 years and 10 months old. They were not worried about her stress level then!

Angel has had CKD since the age of 15. However, Dr. Luke never told me this. I figured it out in January 2024 when Angel was 19 years old. Her serum phosphorus level reached 6.5 and her SrCr was 2. 1. I researched CKD in cats and discovered that Angel had stage 2 CKD. In March 2024, under Dr, Luke's care, her SrCr increased to 3.4, putting her in stage 3. I started Epakitin for Angel. The vet told me to give just a sprinkle of the supplement. He never returns my calls. One of his techs told me that he does not recommend Epakitin until the animal's serum phosphorus reaches 8! When my girl's serum phosphorus level was 6.5, I used my own instincts and gave Angel the recommended dose of Epakitin. Angel's serum phosphorus level has been in the normal range ever since. I have read extensively about CKD in cats. It is advised to have their BP checked periodically. Dr. Luke has never checked Angel's BP. I asked Angel's new vet, who specializes in cats, to check Angel's BP. It was 220 in July!! Angel's new vet placed Angel on amlodipine. Now, Angel's BP is 120, which is excellent. The only reason why I wanted Dr, Luke to remove plaque from Angel's teeth is because Angel's new vet does professional cleaning only, which requires anesthesia. I am afraid to give my 20 yr old cat anesthesia. I know Dr. Luke can do this without anesthesia He knows Angel's disposition and has been caring for Angel's teeth for almost 20 years. I asked to speak to Dr. Luke. I was told that I cannot.

In Mach 2024, Arbutus Animal Hospital recommended that I take Angel to Internal medicine. They told me that senior cats may need the care that only internal medicine can give. I did call to make an appointment. However, I did not like that they said they would keep my girl for hours without me present. This is when I found the cat vet who has been a gem. I found a dental vet who works with geriatric pets. I had to pay $135 for a deposit for a consultation fee. All they do is work with elderly cats, so I have comfort in this. Angel will need anesthesia, but I feel better knowing that this is all they do. Alternatively, I may have to learn how to care for Angel's teeth myself. If you have a senior pet, do not go to Arbutus Animal Hospital!!
by Erica xxx.xxx.10.246
October 04, 2024
I have been a client for over 15 years. Dr. Suh used to be a good vet. Apparently he no longer has the time to thoroughly examine your pet. His prices used to be very reasonable, but have increased significantly in recent years. I think we are paying for the updated decor. The veterinary care has definitely suffered. Dr. Suh no longer has the time to do a thorough examination, nor does he discuss the pets treatment.
He leaves that up to his vet techs. Used to really love Arbutus Veterinary Hospital. No longer a fan. As far as being inexpensive - you get what you pay for!!!!
by Defender xxx.xxx.209.146
September 22, 2018
I have taken my cats to the Drs. Suh (husband and wife are both vets) for 14 years, and I wouldn't have any other primary vets. They are very caring and make the best choices & decisions for my pets. My only regret is that when my elderly pets needed special emergency care (an oxygen tent in one case, and a digital x-ray and MRI in the other,) I had to take them elsewhere because Dr. Suh doesn't have such expensive equipment - but that is how he keeps his costs so reasonable! He has very knowledgeable and kind technicians, too. I highly recommend this vet.
by Callie xxx.xxx.192.249
July 07, 2018
Very friendly, I have 2 dogs and Dr Suh is always patient with them. Recently had an ER come up and called the office just an hour or so before closing and I live close by so seen my dog for me that night.
by bc xxx.xxx.5.145
March 15, 2017
Dr. Suh and his staff have provided my family's 4 cats with thoroughly professional and COMPASSIONATE care for over 10 years. Additionally, their fees for services are the most reasonable I have ever encountered in over 20 years!
by Frabk Sopato xxx.xxx.49.179
November 17, 2016
I love Dr Suh. He has been wonderful with my dogs. Last year I had to have my 10 year beloved dog put down. Dr. Suh was so caring and when I last took my other dog for a check up, he gave her a toy to help with the loss.
by Robin xxx.xxx.119.78
April 19, 2016
Dr. Suh and his staff have been caring for our 4 cats for the past 8 years. Dr. Suh is the most compassionate veterinarian that I have ever encountered in the past 25 years. His service is simpy outstanding and his prices extremely reasonable! HIGHLY RECOMMEND!
by F.S. xxx.xxx.149.55
March 30, 2016
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Were you satisfied with your appointment with your provider?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Possibly
Does this provider listen to your concerns and respond respectfully?
Mostly
by Anonymous xxx.xxx.98.96
July 01, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Would you refer this provider to a family or friend?
Definitely
by Anonymous xxx.xxx.251.205
June 12, 2014
Did this veterinarian answer all of your questions?
Yes
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
by karen wolle xxx.xxx.94.30
March 19, 2014
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Map and Directions
4901 Leeds Avenue, Halethorpe, MD 21227