St Vincent's Hospital - Patient Information

St Vincent's Hospital - Patient Information
St Vincent's Hospital - Patient Information 806 Saint Vincents Drive Birmingham, AL 35205
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
My dad fell and broke his hip and was taken to St. Vincent in Birmingham. He had the worst patient care I have ever experienced. The doctor came by the morning after surgery and was never seen again. The second morning I entered his room to find him completely naked and covered in feces. His diaper and bloody bandage were under his right foot and the compression socks were also covered in feces. One sock was up by his pillow and feces was on his hands and pillow. I reported incident and he was cleaned up, but cold. I asked for a warming blanket and was told they keep those for patients with low body temperature. He is 96 years old and was freezing cold. I ask for the supervising nurse, she never came. Compression bands were never replaced on his legs to prevent blood clots. Only one nurse assessed him. The others just did a blood pressure and oxygen check. This was on the fifth floor of the hospital. I ask a nurse a question, and she without even looking up said, “he’s not my patient”. Horrible hospital. Cannot get coffee anywhere in the hospital after six o’clock. I ask in the Bistro about coffee and was told to go to McDonalds. Due to COVID certain tables were closed. I sat eating my lunch and observed three different people rotate to the same table. Never was that table cleaned between use. I entered the restroom near the Bistro and stepped in blood. It had been tracked everywhere. Horrible experience. Giving a one star is way above what this hospital deserves!
by Deadra Henson xxx.xxx.168.130
December 22, 2020
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider answer all your questions?
Yes
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous xxx.xxx.22.99
February 18, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
January 17, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
May 10, 2011
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