Bay Veterinary Clinic

Bay Veterinary Clinic
Bay Veterinary Clinic 7142 USHighway 2 41 M35 Gladstone, MI 49837
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I drive about an hour to have my dogs seen at Bay Veterinary Clinic. Dr Sue was recommended to me when I was moving back up here even though she was a little ways away from where I was going to live. I brought my dog in on a visit getting things set up and she took the time to get to know my dog and her medical issues especially with her anxiety. One of my dogs meds she was put on from my old vet for her poo issues Dr. Sue doesn't carry but orders for me whenever I need it even though thats not something she has to do. They go above and beyond to make my dogs feel safe and loved which is important because both have issues from past abuse.
by annon xxx.xxx.148.137
June 25, 2014
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was happy that I got in for a follow-up appointment because it helped a lot. However, had I not made the appointment, there never would have been one. It would've been nice if they would have recommended one. They briefly listened to me, but quickly downplayed everything I said or stopped paying attention. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here.
by Deborah Cox xxx.xxx.65.11
December 31, 2013
This Veterinarian is one of the most expensive in the area. She seems completely cold hearted and detached from animals. I can tell she is only in it for the money. She also talks down to her customers like they are idiots. Don't go here. Drive an hour if you have to.
by Anonymous xxx.xxx.181.194
August 15, 2013
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider late to your appointments?
No, they were on time
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Would you recommend this animal hospital to others?
I Already Have
by Anonymous xxx.xxx.71.24
June 01, 2013
Was this animal hospital's staff friendly?
Friendly Enough
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
by Anonymous
January 13, 2012
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 03, 2011
Their prices were very fair. The level of care you get for the price is outstanding. They never left me for an extended period of time and I never felt ignored. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Anonymous
August 02, 2011
They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. One thing I did enjoy was the waiting room chairs. They were comfortable and I didn't mind waiting in them for the appointment.
by Anonymous
July 01, 2011
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