Citrus County - Health Department Inverness

Citrus County - Health Department Inverness
Citrus County - Health Department Inverness 120 North Montgomery Avenue Inverness, FL 34450
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Consumer Feedback

(9 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
3.5 star average for Recommended
The Dental Dept. at the Health Dept. in Lecanto has changed! Before the office staff was unhelpful and unpleasant to deal with. Now it is like night and day. They were kind, helpful and went out of there way for us. We would dread coming there, not because of dental work that needed to be done but by the way we were treated. Dotti, Denise, Missy and Dr. Graham were professional and kind. Please keep this wonderful staff! The other people missing, were NOT missed!
by Now Happy xxx.xxx.2.92
August 08, 2014
Was this provider's office clean?
Not really
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Was the temperature in the office acceptable to you?
Ok
Was the provider's staff welcoming to you?
No
Would you recommend this provider to others?
Absolutely Not
by Lisa xxx.xxx.198.39
June 11, 2014
Did you feel safe in this provider's care?
Yes
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.105.0
October 20, 2013
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Would you refer this provider to a family or friend?
Yes
Was the waiting area spacious?
Yes
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.17.42
February 25, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
If I need to, I'll return
by MELISSA xxx.xxx.115.50
June 27, 2012
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this provider have a good professional reputation within your community?
No, they aren't known for being skillful
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous
September 28, 2011
I understand they're busy, but I'm getting really tired of them postponing my appointments all the time. Every time I make an appointment, it's usually postponed at least a week. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it.
by Anonymous
August 16, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 05, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Would you refer this provider to a family or friend?
No, I wasn't impressed
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
March 22, 2011
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