Ridge Runner Veterinary Services

Ridge Runner Veterinary Services
Ridge Runner Veterinary Services 559 South Main Street Winterport, ME 04496
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
2.5 star average for Value
Did this animal hospital use current and safe equipment?
Yes; the equipment is very advanced!
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Did you feel that this veterinarian's pricing was fair?
It wasn't too bad, but I'm not sure I got my money's worth.
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
by peggy xxx.xxx.144.82
February 20, 2014
I took my 8 year old puggle there to have her teeth cleaned in 2012 , which they pushed for and got her back brain dead. If you love you pet I would skip this vet.
by Charles Canty xxx.xxx.203.166
January 16, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is food and water always available for your pet at this veterinarian's office?
They'll get it for you, but you have to ask several times before they actually do it
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by anon xxx.xxx.86.19
October 03, 2013
Did this provider answer all of your questions?
Yes
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Was this veterinarian able to perform all basic as well as complicated procedures?
They can perform basic procedures, but not really complicated ones
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Was this veterinarian friendly?
Yes
by Anonymous xxx.xxx.150.54
July 12, 2013
The kennels and holding area for pets were so clean and spotless. The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. This provider has helpful information available online, which is really convenient. They have a good facebook page and online presence.
by Goldenlover xxx.xxx.86.19
March 01, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider rush your appointment?
No
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by DogsRus xxx.xxx.86.19
February 12, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Did this provider answer all of your questions?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Cat Lover xxx.xxx.86.19
January 10, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Would you recommend this animal hospital to others?
I Already Have
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Animalsaremylife xxx.xxx.4.11
January 01, 2013
I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. While the technicians/office staff tried to help the Veterinarian was unbending, callous and heartless. I definitely had doubts about her qualifications. They were easy to reach and when I called they answered right away but I was really disappointed and disheartened that the vet was unwilling to put my dog down in the comfort of our car. Our shepherd could not walk and the vet insisted on weighing him. The staff tried to weigh him in the car and when that did not work the vet insisted he be taken out of the car. I pleaded with her to dose him as a 200 lb. dog to be sure but she still insisted on weighing him. In the end she had the wrong weight and had to give him a second dose. She lacked compassion for both my dog and me during this very difficult time. My pet was extremely distressed as I was. I would not recommend this vet (the owner of the practice) to anyone for anything. She is a heartless woman.
by Heartbroken xxx.xxx.3.195
December 27, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.13.42
July 20, 2012
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