Directory > Providers > Retail Store > Medical Supplies > NY > Bronx > Michael Weber , Intern > Reviews

Michael Weber , Intern

Nearby

Medical Supplies

KRAMER PHARMACY INC

BRONX, NY

MT CARMEL PHARMACY INC

BRONX, NY

NASSAU HEALTH CARE SUPPLIES INC

BRONX, NY

EAST TREMONT PHARMACY INC

BRONX, NY
Get Featured on Wellness.com > Learn More
Michael Weber , Intern
LANDAUER METROPOLITAN INC
(32 Reviews)
> Get Phone Number & Directions
1687 Washington Ave. Bronx, NY 10457
Add a Review

Consumer Feedback

(32 Reviews)
Service
2.5 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
How would you compare this retail store to other retail stores that you have visited?
The worst I have seen
by Anonymous xxx.xxx.119.218
August 05, 2014
Was it easy to find parking at this retail store?
Not really, but I found a spot
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Somewhat
Were you able to get all of your questions answered while you were at this retail store?
No, I left confused and frustrated
Was the staff at this retail store friendly?
Not one bit
Would you recommend this retail store to others?
No
by pisedoff xxx.xxx.186.134
July 05, 2014
Did this retail store have reasonable prices?
No, it was expensive.
Were you able to get all of your questions answered while you were at this retail store?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the staff at this retail store friendly?
Not one bit
Are you going to visit this provider again?
No
by Anonymous xxx.xxx.194.11
June 18, 2014
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Would you recommend this provider to others?
Absolutely Not
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.250.199
November 06, 2013
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.249.8
October 17, 2013
This company is HORRIBLE. They took on a work order to repair my electric wheelchair, and after subcontracting the work to Roadrunner Mobility and then Roadrunner contracting out the work to Medfirst Home Care in NJ, and having the subcontractors working on my order for 3 months, Landauer stopped all work on claims. They stranded me with a still broken chair after 3 months, and then I find that they've filed for bankruptcy. What is even scarier is that they provide respirator care for very sick people, and my insurance company Aetna still has them listed as a provider. This is a PIG of a company.the NYS department of Consumer Protection, the BBB, The advocacy group "Disabled In Action", the Mayor's Office for Persons with Disability and finally the Joint Commission of the Accreditation of Health Care Organizations. There may well be others. I am also (along with others) considering legal action against Landauer and Roadrunner. DO NOT UNDER ANY CIRCUMSTANCES USE THIS COMPANY!
by landauer screwed mee xxx.xxx.61.114
August 25, 2013
I am a Chinese, I am not really good at English. But this company really make me so mad. We have been with them since my son discharged from rehab in feb 2012. B/c the rehab help me set up with Landauer . At the beginning they did good service . But after stayed with Landauer for 2 month , we start have problem. The rep they never ever think they have problem. They never ever listen to me.
Once time my son who is fed tub ran out food. When I called Landauer to order. They told me they still wait for authorization from insurance , so I called insurance told my son situation and asked why take so long . The insurance rep told me they just got the prescriptions couple days ago . Actually I faxed prescriptions to Landauer at least 20 days ago. And when I called back to Landauer , they were mad at me. They told me I complain to wrong person . And they told me even I kept calling them, it"s not going to help things out
One more thing is I ordered 4 different items with Landauer again on 19 August 2013. They told me they don't have anything in store for my son, if I want they can place order for me , but it will take 2 days usually, but when I called back in 3 days , they told me still on back order, they don't ever know how long will take. That''s redicuse .
If I heard the Landauer was going to close down , it doesn't surprise me at all.
by Anna xxx.xxx.66.88
August 24, 2013
Prior to my daughters discharge from acute rehab in 2010, the rehab facility set up all my daughters needs (i.e. respiratory needs, ventilator, hoyer lift etc) with Landauer. I can't remember when I ever received a timely shipment or received a complete shipment. I'm always going back asking for status of the order. Just recently I only received two items out of 80 and when I called customer service, they said all were on back order! It wasn't until I pushed the rep that it was determined the shipping department lost two pages of my order. It's been over two weeks and multiple follow ups since the order was placed, and they advised I should finally receive the order today or tomorrow.
The only thing good about Landauer is the respiratory therapists.. very knowledgeable and friendly.

If I could I would change, but is any other company out there any better??
by Fustrated xxx.xxx.71.166
August 23, 2013
Are you going to visit this provider again?
Not if my life depended on it
Did you feel safe in this provider's care?
Absolutely Not!
Was it easy to find parking at this provider's office?
No, I had to pay for parking!
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous xxx.xxx.8.178
August 02, 2013
These guys are AWFUL! I'm getting special baby formula from them and there is ALWAYS a problem. One person tells you one thing, and another another thing. It's ridiculous. Also when I call, once I FINALLY get ahold of someone (after being the 1st person in the queue for 5 minutes and just rying later - and 2 other times just being trasfered around and treated rudely) they tell me to call back in 30 minutes because they can't take my order right now.
I'm getting a new perscription next round from a different fullfilment option! These guys are horrid!


There was only a couple of times where the staff was actually able to answer my questions. Most of the time, they'd refer me to their boss or another staff member. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. I would never visit them again. I was very disappointed.
by Anonymous xxx.xxx.8.28
June 17, 2013
Add a Review
Map and Directions
1687 Washington Ave. , Bronx, NY 10457