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Buckley Square Veterinary Clinic

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Buckley Square Veterinary Clinic
Buckley Square Veterinary Clinic
(22 Reviews)
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17200 East Iliff Avenue Aurora, CO 80013
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
I have taken one of my cats to this vet several times. Each time, Dr. Lassen was polite, compassionate, and very helpful. We always walked out with the help we needed.

However, when I called to see if I could bring in my other cat who has suddenly started limping, Lea was rude, and told me not to bother bringing him in. She told me there were several other vets who specialized in orthopedics.
*We don't even know if it IS an orthopedic problem.
It could be a bite, or a thorn I cannot see, or a sprain, or even something else entirely, yet she refused to even set up an appointment to just check. I would have been fine had the Dr told me I needed to take him to a specialist after a check, but to not even be willing to see my pet and provide an opinion is VERY unprofessional and shows a lack of animal compassion. I have NEVER had a vet who refused to see a hurt animal, I am just in shock.

From the sidebar of the page, submitted by the Clinic, "We are a full service vet clinic for your family cat or dog. We can help you with any emergency or preventive care that you are needing for your loved ones. "

Yet they REFUSED to see my cat. Lovely.

*After a visit to another vet, we determined it was a sprain, and received pain medication. A 40 minute drive to another vet, because the one 10 minutes away refused to see him. How awful.
by Kaeleigh A. xxx.xxx.212.171
May 19, 2016
If you want the best, sincere care this is the Doctor and Staff for your pets. Our favorite and only choice for 6 dogs, 1 cat for 13 years.
by Lorraine xxx.xxx.218.188
February 10, 2015
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Was the personalities of the staff well suited to a holistic approach to care?
The entire staff were so well suited to a holistic approach. I felt completely at ease.
Did this provider listen to your input and concerns?
Mostly yes
by Anonymous xxx.xxx.224.52
August 03, 2014
Were the waiting room chairs comfortable at this animal hospital?
Average
Was this animal hospital's staff friendly?
Friendly Enough
Does this provider offer flexible appointment times?
Yes
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous xxx.xxx.31.126
October 30, 2013
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was it easy to make an appointment with this provider?
Yes
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.167.218
September 20, 2013
I've used Buckley vet for many years. I get excellent care for my dog that doesn't empty my bank account. They are a no nonsense provider that won't try to sell you expensive and unneeded treatments. While I agree with the friendliness comments shared by other reviewers concerning the front desk, she seems much better the last few visits. Maybe they got the message!
by John Fix xxx.xxx.119.56
February 21, 2013
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Yes
Did this provider have reasonable prices?
Absolutely!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.240.25
December 26, 2012
the desk clerk was rude, my dog just needed a current rabies shot, the clerk gave business away by telling me to go some where else, must be nice to have that much business.... who does that?
by Anonymous xxx.xxx.249.84
November 05, 2012
They were very honest and open and MUCH MUCH more reasonably priced than other area vets (almost half the price for an annual visit. The front desk attendant was polite and helpful, but did not come across as very friendly (but not at all rude).
My only real complaint was that the vet exam was very fast. The vet was very knowledgable though and didn't eem to need lots of time--but if you lare a worrier this moght bother you more.
Despite these small problems it was still a better vet visit than I ever recieved at my previous vet (expensive, long, and while friendly, not completely honest) and I recommend them a lot.
by K xxx.xxx.229.234
May 22, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
January 13, 2012
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Map and Directions
17200 East Iliff Avenue, Aurora, CO 80013