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Westrock Animal Hospital

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Westrock Animal Hospital
Westrock Animal Hospital
(6 Reviews)
> Get Phone Number & Directions
14104 Taylor Loop Road Little Rock, AR 72223
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Were the kennels and holding areas clean?
Yes, they were spotless
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.40.208
May 25, 2013
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Sfain xxx.xxx.197.10
December 11, 2012
We pay a premium to take our animals there, THEY ARE EXPENSIVE! This last time we boarded them there for the first time and they returned with fleas!

We gave them a chance to make it right, but they deny any fault. We spray our yard every 4 months, apply frontline monthly, and havent ever had a problem.

The 1st time we boarder with Westrock, they all returned with fleas.

I will never use them again!

Oh, and by the way, they charged me for a vaccination on a dog that had been vaccinated for 3 years last year..
by Paulo jacuzzi xxx.xxx.244.119
August 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.197.10
June 06, 2012
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 14, 2011
They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Anonymous
April 15, 2011
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Map and Directions
14104 Taylor Loop Road, Little Rock, AR 72223