Country Pet Clinic

Country Pet Clinic
Country Pet Clinic W11880 County Road C Black River Falls, WI 54615
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was referred by a friend with a fur family, so I was excited to see if this would be a good fit for mine.
Usually I wouldn't put the clinic rep on one individual, but when you can't get passed the receptionist to see anyone...
Angie the receptionist is unprofessional, confrontational, and all around the rudest individual I have ever talked to. I even tried calling back twice to get someone else to schedule our appointment. The receptionist became even worse to deal with!
Being that someone that volitile works as the face for a "luxury" facility catering to a vulnerable population (fur fam), is frightening. I will be consulting my original referral on this place.
by The Receptionist is a Customer Terrorist xxx.xxx.96.106
August 13, 2019
Everyone that helped me was very kind and caring. They made sure I could get in the same day I called and went out of their way to make things work out for me and my dog. I was very pleased and have told my friends about this clinic. I will be taking all my pets there from now on.
by Nat G. xxx.xxx.7.81
April 06, 2017
Terrible secretary. Wants to know your name and is very creepy.
Complete hag.
Give her a false name so she cannot stalk your information.
She is very RUDE !!!
by Katran Moiety xxx.xxx.62.157
March 02, 2017
Very kind and compassionate to us during a difficult time as our dog was not doing well and then passed away. We appreciate their care and concern for our dog and for us. Thank you , thank you!
by Madge xxx.xxx.175.113
April 04, 2015
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.13.194
October 20, 2014
We have taken our dog to this provider numerous times & are very satisfied with the care. All the staff there are very friendly & knowledgeable-highly recommend this clinic.
by Diane xxx.xxx.226.35
October 17, 2014
They care very much about what they are doing. They do not over price the work they do. I would recomend this vet to anyone and I take all my animals there that need attention.
by Middik xxx.xxx.90.242
May 15, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
I Already Have
Did this provider answer all of your questions?
Yes
Does this provider return your phone calls?
Promptly
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
by scooter xxx.xxx.59.50
April 23, 2014
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.226.142
June 29, 2013
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the examining rooms clean and free of odor?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.115.145
April 23, 2013
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