Directory > Providers > Pet Services > Animal Hospital > WI > Black River Falls > Country Pet Clinic > Reviews

Country Pet Clinic

Nearby

Animal Hospitals

Hart Veterinary Service Inc

Black River Falls, WI

Hart Veterinary Service Inc

Black River Falls, WI

Strandberg D L Dr Veterinarian

Alma Center, WI

Melrose Veterinary Clinic

Melrose, WI
Get Featured on Wellness.com > Learn More
Country Pet Clinic
Country Pet Clinic
(23 Reviews)
> Get Phone Number & Directions
W11880 County Road C Black River Falls, WI 54615
Add a Review

Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you experience unnecessary pain during your visit?
No
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.75.177
March 02, 2013
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.8.199
February 08, 2013
Would you recommend this animal hospital to others?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.151.67
October 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.151.31
August 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.99.43
July 06, 2012
They never made any effort to follow up with me after my visit and it made me feel very unimportant. I know they see a lot of patients, but when you say you're going to follow up, you should. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They always take the time to listen to me. I know they really care about me and what I have to say. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
The one receptionist is a terrible "B" word. The other one is nice. So it's 50/50 you'll get a nice person on the line. Check other reviews too. Same thing. Providers are 100% GREAT! So is it worth dealing with a crabby person? up to you. I'm not sure if the hassle and headache of dealing with someone who obviously does not have the same ideas of Customer service, as I the Customer does, is worth the good care you get.
by Anonymous
November 16, 2011
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. Whenever I have to go out of town I always use this animal hospitals boarding facility. My pet is always so well taken care of and gets so much love and attention from all of the staff.
by Anonymous
October 20, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider offer flexible appointment times?
Yes
Was this veterinarian friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
October 20, 2011
Is this provider's business conveniently located?
Not at all, its out in the boondocks
by Anonymous
September 18, 2011
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
September 02, 2011
Add a Review
Map and Directions
W11880 County Road C, Black River Falls, WI 54615