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Susan Wylegala, DVM

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Susan Wylegala, DVM
Cheektowaga Veterinary Hospital
(8 Reviews)
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957 Dick Road Cheektowaga, NY 14225
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Jack Russel, I agree with you about the staff, they are rude & talk about you behind your back & keep looking up to see if you are watching. Need to hire caring staff who care about animals & their owners. I'm going to another vet because of the staff.
by frustrated xxx.xxx.107.122
July 20, 2015
She is great, however the girls that work for here are miserable, when she is not around they treat people like they are not important and don't want you in the business. I've seen several reviews online reflecting the same feeling about this. Have a smile on your face and treat people and pets like they are important, that's representing your bosses business, after all, you have a job because of her so represent when she's not around.
by Jack Russel xxx.xxx.126.219
March 25, 2015
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by pat reynolds xxx.xxx.221.51
June 02, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.184.162
April 11, 2012
Cheektowaga Veterinary Hospital... I love it! Once my friend from Canada was traveling to New York City. Along on the trip were her family, and their pet dog Whitney. At a rest stop they took Whitney for a walk. Sometime later Whitney became extremely agitated, and began scratching at her side. Becoming alarmed, my friend started to search the area, and found a small reddish swelling. Fearful that it might be a tick bite, at the I-90 tollbooth her husband asked if there was an animal hospital nearby. The toll collector immediately recommended Cheektowaga Veterinary Hospital! After receiving directions, my friend rushed over there. Whitney was immediately rushed into an examination room, and diagnosed with an allergic reaction to an insect bite. Whitney was treated with injections to alleviate her symptoms, and given medications to take on the trip. All in about 10 minutes! My friend was amazed at the caring, expertise, and speed at which their emergency was handled. She called me immediately thereafter to recount her adventure. Do to her experience, and that of Whitney's, I chose Cheektowaga Veterinary Hospital for my family's pets. In that time I have never regretted my decision, and I am sure neither have many others. Cheektowaga Veterinary Hospital I applaud their professionalism, fairness, and commitment to the health of our pets. "WAY TO GO!"
by Anonymous
February 08, 2012
Was the waiting area spacious?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 06, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
June 29, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this veterinarian friendly?
Extremely Friendly
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
May 24, 2011
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Map and Directions
957 Dick Road, Cheektowaga, NY 14225